Seeking Scale - Month: May 2021

Being A Better Manager

Out of office – what will break if or when you are away? Nobody wants to be a micromanager or be told what to do. Craig and Andy talk about how and what they plan to do to be better managers and lead their teams.  You know you’re getting older when you want to leave … Read more

Onboarding Updates

Craig and Andy talk about making progress by providing onboarding updates for new employees and customers.  Craig discusses improving the onboarding process and sequence for employees, which includes Sam, the new Head of Growth. He will start on Monday and brings senior-level experience generating revenue.   As for onboarding customers, Craig has had challenges. Once some … Read more


Craig and Andy talk about ways to build a community and drive engagement. Are their self-limiting beliefs holding back their businesses and resources from being successful and producing solid results? Things need to change to continue growing. What needs to change? Strategizing sales and marketing or products and services? Andy’s business has reached a revenue … Read more

Support vs. Success, and Monitoring Runway

Craig and Andy talk about the big picture of a content strategy for support and success. There’s a fine line between constantly creating content and making it simple for customers to find. It involves analytics, access, and ease of use.  Andy’s business is going well. There are ups and downs as always, but progress is … Read more